How we collect, use and protect the information you share with us.
Last updated: May 2026
1. Information we collect
When you submit an enquiry or book a service, we collect your name, email, phone number, vehicle details and any message you provide. When you visit our website, we collect standard analytics data such as pages viewed, referring source, device type and approximate location.
2. How we use it
Your contact information is used to respond to enquiries, schedule and deliver services, and follow up about ongoing care (such as yearly inspection reminders). Analytics data is used to improve the website and our marketing.
3. Marketing
We do not send unsolicited marketing. If you opt in to occasional updates, you can unsubscribe at any time via the link in any email we send.
4. Sharing
We do not sell your information. We share it only with service providers who help us operate the business (e.g. email delivery, payment processing, analytics) and only as needed to deliver the service.
5. Cookies
We use essential cookies to make the site work and analytics cookies to understand how it's used. You can disable non-essential cookies in your browser settings.
6. Your rights
Under Australian privacy law, you have the right to access, correct or request deletion of your personal information. Email us at contact@ceramixcoatings.com.au to exercise these rights.
7. Contact
Questions about privacy can be sent to contact@ceramixcoatings.com.au or by phone on 1800 418 333.